Business Diagnosis + AI Systems

I find where your
business is leaking
money. Then I fix it.

I ran a $2M mechanical contracting business. I know where the leaks are. I diagnose the gaps in your business first โ€” then build AI systems that close every one of them.

$2M+
Trade revenue before this technology
6
Gaps identified. Six systems to close them.
1โ€“2wks
From audit to live AI systems
10:47 PM
๐Ÿ”ง
John Murray
Plumbing inquiry
AI Agent answering
Booking confirmed
Pipe repair โ€” Tue 8am
Job booked
10:48pm tonight
โญ
New Google review
โ˜…โ˜…โ˜…โ˜…โ˜…
Quote followed up
Auto-sent 48h later
Simon Napoli โ€” Founder of Scale with Simon
Simon Napoli
Founder โ€” Scale with Simon
$2M+
Trade revenue before this technology
70%
admin
30%
revenue
Where your time actually goes
Built by someone who's been there

This isn't a tech company
that learned about tradies.

I built and ran a heavy diesel mechanical contracting business in Western Australia's mining sector. At its peak, we were doing over $2 million a year. I managed the team, ran operations, chased invoices, wrote quotes, and answered every call myself.

I know the inside of a service business. And I know what the numbers look like: 70% of your time goes to administration and operations. Only 30% goes to the things that actually grow your revenue.

When I discovered what AI agents could do โ€” answer phones, draft emails, follow up on quotes, prompt reviews, rank websites โ€” I saw immediately what it would have meant for my own business. And I knew most service owners had no idea it existed.

"Service businesses run on calls, quotes, bookings, and reviews. Most are losing money on all four โ€” after hours, after the quote, after the job, and after the invoice. AI fixes every one of those gaps. I know because I lived them."

S
Simon Napoli
Founder, Scale with Simon
๐Ÿ—๏ธ
Run by someone who has been there
๐Ÿ“Š
Results over promises
๐Ÿค–
Technology that stays invisible
๐Ÿ’ฐ
Accessible pricing for small business
The real cost of "doing fine"

You're running a great business.
Here's what it's costing you.

Service businesses lose money the same six ways, every single day. Most owners can't see it until someone shows them the number.

The call goes to voicemail at 5:01pm

That's a job for your competitor. Every night. Every weekend.

Two hours in your inbox before lunch

Drafting replies. Chasing responses. Time worth real money.

The quote was sent. No one followed up.

Revenue that evaporated because no one checked back in.

The booked job became a no-show

No confirmation sent. A day of crew time wasted.

Your competitor has 200 more Google reviews

No system to ask. No reviews generating. No trust signal.

You're on page 3 of Google

The customer searching right now found someone else.

Technology closes every one of these gaps. Most business owners just don't know it exists โ€” or don't have time to implement it. I do both.

The method

Before I build anything,
I learn your business.

Most AI agencies sell you a product and bolt it on. I find the specific gaps in your business first โ€” then build systems targeted at exactly what's costing you.

01

Deep Dive

I map every touchpoint in your business: how calls come in, how quotes go out, how jobs get booked, how reviews get requested โ€” or don't. Most owners have never had someone walk through the engine room with them.

Inbound calls ยท Quote workflow ยท Booking confirmations ยท Review follow-up ยท Inbox volume ยท Google visibility

02

Find the Leaks

I put a real number on each gap. Missed after-hours calls have a value. Quotes sent and never followed up have a cost. Unanswered emails have a price. You see exactly what's leaking โ€” and what fixing it is worth.

Revenue per call ยท Quote close rates ยท No-show costs ยท Review trust value ยท Search ranking gap

03

Build the Fix

I build AI systems targeted at your specific gaps โ€” not generic templates bolted onto your business. Every script, sequence, and workflow is built for how your business actually operates. You approve everything before it goes live.

Custom to your trade ยท Your calendar ยท Your tone ยท Your customer flow

"This is exactly what I wish someone had done for my business โ€” mapped the problems before trying to sell me a solution."

S
Simon Napoli
Founder, Scale with Simon
Six systems. Six gaps closed.

Everything your business needs
to run while you sleep.

Each system closes a specific gap where service businesses lose money. Build one. Build all six. Every one has a measurable outcome.

01

Website Build & Rebuild

A conversion-ready website built for Google ranking from day one.

02

AI Voice Booking Agent

Answers after-hours calls in your name. Books jobs into your calendar.

03

AI Email Agent

Drafts inbox responses for you. One click to review and send.

04

AI SMS & Voice Follow-Up

Follows up on unsent quotes and confirms appointments automatically.

05

SEO & AEO

Page-one Google ranking plus visibility in AI search answers.

06

AI Review Generation

Prompts customers post-job via SMS and voice to leave Google reviews.

Not sure which systems your business needs most?

Talk to Simon โ€” it's free
Simple process

Four steps.
Then it runs itself.

From first conversation to live AI systems โ€” typically 1โ€“2 weeks.

01

Audit

Free. 30 minutes. No obligation.

We talk through your business โ€” how calls come in, how quotes go out, how jobs get booked, how reviews get requested. I ask the questions most business owners have never been asked.

Most businesses identify 3โ€“5 significant gaps in the first conversation.

02

Diagnose

Your gaps. Your numbers.

I map the specific points where your business is losing money and put a real number on each one. You leave the call knowing exactly what the gaps are costing you โ€” and what fixing them is worth.

Average service business: $5,000โ€“$15,000/month in recoverable revenue.

03

Build

You approve before anything goes live.

I build AI systems targeted at your specific gaps โ€” not generic templates. Every script, sequence, and workflow is built for how your business operates. Zero technical knowledge required on your end.

Fully built for you. Up and running in 1โ€“2 weeks.

04

Run

Your business working while you sleep.

Calls get answered. Quotes get followed up. Bookings get confirmed. Reviews get requested. Rankings improve. You see the results โ€” I handle ongoing optimisation.

Measurable outcomes: calls booked, jobs won, reviews generated.

Ready to stop losing jobs after hours?

Let's talk about
what your business
is losing.

Book a free 30-minute call with Simon. No pitch deck. No obligation. Just a straight conversation about where you're losing money and what it would look like to fix it.

โฑ
Free 30-minute call
๐Ÿ”
Gap analysis for your business
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No commitment required